If About is not displayed, the printer software has been installed correctly. You must reinstall the printer software as described in the Setup Guide.
A message box with the words "Unidrv Printer Driver" appears. If About is displayed in the shortcut menu that appears, click it. To open the printer driver, click Printing Preferences on the shortcut menu that appears, then right-click anywhere in the driver. To check if the Universal driver has been installed, open the Printers folder and right-click the icon for your printer. When using Windows 2000, you must follow the steps in the Setup Guide to install the printer software otherwise, Microsoft's Universal driver may be installed instead. For Windows Me users, your computer must be a Windows Me pre-install model or upgraded from Windows 98 pre-installed model.įor details about your computer, contact your dealer. You may not be able to install or run the USB Printer Driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows 98 or 2000. Your computer must be a Windows 98 or Windows 2000 pre-installed model. If you must use multiple USB hubs, we recommend that you connect the printer to the first tier hub. Use the USB cable (C83623 ) recommended in System Requirements.įor best results, you should connect the printer directly to the computer's USB port. If your printer does not work correctly with the USB cable, try one or both of these solutions:
If you are having difficulty using your printer with a USB connection, see if your problem is listed below, then follow the instructions given to resolve the problem. Printer does not work correctly with the USB cable
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